Frequently Asked Questions
Everything you need to know about our pet-inspired fashion collections.
How do I determine the correct size for my pet?
We provide a detailed size chart on every product page. Please measure your pet's chest, neck, and back length carefully, as sizing varies between different breeds and small animal types.
What is your return policy for apparel?
We accept returns on unworn items with original tags within 30 days of delivery. For hygiene reasons, items must be free of pet hair and odors to qualify for a full refund.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually arriving within 10-15 business days.
Are the materials used safe for sensitive pet skin?
Yes, we prioritize natural, breathable fabrics like organic cotton and soft blends to ensure your pet remains comfortable and irritation-free while wearing our designs.
Can I track my order once it has been placed?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
Do you offer custom or personalized pet clothing?
Currently, we offer seasonal collections and limited-edition styles. While we do not offer fully custom tailoring, many of our items feature adjustable straps for a better fit.